Snusmine Shipping Policy:
At Snusmine, we are committed to ensuring your order reaches you quickly and securely. Please read the following information about our shipping process and policies.
Shipping Days and Dispatch Times:
- We ship orders from Monday to Friday.
- Orders placed before 3 PM on a working day will be shipped the same day.
- Orders placed after 3 PM will be shipped the next working day.
- Orders made after 3 PM on Fridays, over the weekend, or on bank holidays will be shipped on the next working day.
Delivery Times:
- Delivery typically takes 2-5 business days, depending on your location.
- International orders may experience occasional delays due to customs or postal systems.
- During busy times (like holidays), deliveries may take slightly longer.
Shipping Options:
- We offer tracked and timed courier services for an additional cost.
- Your items can be delivered:
- To your home.
- To the nearest parcel shop, based on the delivery address or availability.
- Your package will be delivered via DPD, GLS, or your local courier, depending on your chosen option.
Important Notes:
- If the delivery point is full, your package may be redirected to the nearest available location. You will receive a notification about the new pickup point.
- A signature may be required for tracked deliveries. Ensure someone is available to sign for your package.
- If your order does not arrive, you must notify us within 21 days of the order date to consider it missing.
Special Delivery Terms:
- For some items, special delivery terms apply. These terms will be clearly outlined before you complete your purchase.
- If you need urgent delivery, select the Special Delivery option when placing your order.
Customer Support:
If you encounter any problems or have questions about your delivery, please contact our customer service team at snusmine9@gmail.com for assistance.
We strive to provide a smooth and hassle-free shipping experience. Thank you for choosing Snusmine.com!